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1. Title page
INTERNSHIP REPORT ON NIB
BANK
Submitted to
SUBMITTED BY
NAME: ___________________________________________________
ROLL NO. ___________________________________________________
REGISTRATION NO. ___________________________________________________
MASTER OF BUSINESS ADMINISTRATION
Submitted to
DEPARTMENT OF BUSINESS ADMINISTRATION,
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2. Copy of internship completion letter
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3. Acknowledgement
In the name of Allah who blessed me to learn and gain knowledge. He is the beneficent
and gracious to all mankind
I would like to extend gratitude to Management of Allama Iqbal Open University,
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4. LIST OF CONTENTS
Acknowledgement
Preface
NIB
Transmittal memorandum
Executive summary
Internship position description
Intorduction to the organization
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5. List of tables and illustrations, if any
6. Objective of studying the organization: what do you want to achieve by studying
the organization?
To study the nature of a bank account and its use in controlling cash.
To understand Safeguarding cash system in the bank
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7. OVERVIEW OF THE ORGANIZATION
NIB Bank Limited (Formerly NDLC – IFIC Bank Limited) was incorporated in March
2003 as a public listed and all rights and obligations of the former NIB Development
Leasing Corporation (“NDLC”) and Pak operations of IFIC Bangladesh
amalgamated with and into NIB Bank Ltd. In April 2004 the Pak operations of Credit
Agricale Indosuez (The Global French Bank) were also amalgamated with and into NIB
Bank Ltd.
7.3 Business volume in terms of revenue, deposits, advances, investments, etc. Quote
figures for the five years and analyze the trend. You must use latest years’ data.
7.4 Number of employees by giving cadre (designation) vise break up.
COMPANY INFORMATION:
BOARD OF DIRECTORS
Chairman Mr. Francis A. Rozario
President & Chief Executive Khawaja Iqbal Hassan
Directors Mr. Tan Soo Nan,
Mr. Phua Kok Kim,
Mr. Thomas P. Sodano,
Dr. Chowdhury Saleh Ahmed
Mr. S. M. Saleem.
THE CORE GROUP
Company Secretary Athar Z. Rizvi
Auditors M. Yousuf Adil Saleem & Co.
Chartered Accountants
Legal Advisors Rizvi, Isa, Afridi & Angell
Advocates & Corporate Counsellors
Audit Committee Dr. Chowdhury Saleh Ahmed Chairman
Mr. Phua Kok Kim Member
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Mr. Thomas P. Sodano Member
Mr. Athar Z. Rizvi Secretary
Share Registrar THK Associates (Pvt.) Limited
Ground Floor, Modern Motors House
Registered Office Muhammadi House
I.I.Chundrigar Road, Karachi
Number Of Branches 248
UAN 111-333-111
E-mail: info@nibpk.com
URL: www.nibpk.com
8. ORGANIZATIONAL STRUCTURE
9.STRUCTURE AND FUNCTION OF ACCOUNT / FINANCE DEPARTMENT
SERVICES PROVIDED BY NIB BANK LTD
BRANCH BANKING
Deposits
Remittances
CONSUMER BANKING
Auto Loans
Consumer Durables
ELECTRONIC BANKING
CORPORATE BANKING
Short/Long Term Finance
TREASURY & INVESTMENT
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Money Market
NIB BANK LTD PRODUCTS
NIB IS offering several kinds of products, details of which are as under:
Khazana Daily Product Account
Azadi Saving Account
BRANCH BANKING (Chart)
RM BOM CRM
BM
RO’S PB
CSS CRO
TLL
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10.Critical analysis of the theoretical concepts relating to practical experiences i.e.
Relate the theoretical concepts with practical experiences during internship
DEPARTMENTS IN NIB BANK LIMITED
This Branch primarily can be divided into two portions, i.e. Branch Banking and
Consumer Banking. Moreover, operations, liabilities and customer services are the
departments, which come under branch banking. While the other departments like
compliance, process control, credit initiation, collection and fraud risk and management
are generally considered under consumer banking. Now we discussed aforesaid
departments along with their major functions and responsibilities.
11. FINANCIAL ANALYSIS
ORGANIZATIONAL CHART OF FINANCE, ACCOUNTING & BUSINESS
ANALYTICS GROUP (FABG)
ORGANIZATIONAL CHART OF INTERNAL AUDIT GROUP (IAG)
Internal Audit Group
Head
Manager
Branch
Banking
Audit
Manager
Centralized
Audit
Functions
Manager
Audit Support
& Guidance
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ROLE OF FINANCIAL MANAGER
Financial manager plays a vital role in any organization. At NIB BANK Ltd. The
financial manager is responsible for following duties:
Policy making to achieve organizational goals.
Making investment decisions.
Making financial decisions.
COMPUTERIZATION
The branches of NIB BANK Ltd. are fully equipped with latest computer available in
market. Computer replaced the manual banking & through PIBAS software any
transaction can be checked. In other words, the operations become quick.
ONLINE BANKING
All the computers of NIB BANK Ltd. are linked with each other and through PIBAS
software the NIB BANK Ltd. is providing the facility of online banking to its customers.
Assistant
Manager
Assistant
Manager
Assistant
Manager
Audit Officers
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Customer having an account in any branch can deposit & draw money from any branch of
NIB BANK Ltd. in Pakistan
latest technologies available to bank.
SOURCES OF FUNDS
Sources of fund include Capital, Reserves, Deposits & Borrowing. Capital is increased in
five years. In 2005 the capital increased by 0.2 billion. In 2007 it is increased by 1.8
billion. This increase is because of issuance of additional shares.
ALLOCATION OF FUNDS
GENERATION OF FUNDS
CRITICAL ANALYSIS OF THE THEORETICAL CONCEPTS RELATING TO
PRACTICAL STUDY
FINANCIAL RATIO ANALYSIS
CURRENT RATIO
EXPLAINATION
CURRENT RATIO= CURRENT ASSETS / CURRENT LIABILITIES
QUICK RATIO
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EXPLAINATION
EQUITY RATIO
DEBT TO EQUITY RATIO
DEBT TO TOTAL ASSETS RATIO
NET PROFIT MARGIN
ADVANCES / DEPOSITS RATIO
TOTAL ASSETS TURNOVER
EXPLAINATION
TOTAL ASSETS TURNOVER = NET SALES / AVERAGE TOTAL ASSETS
INCOME / EXPENSE RATIO
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RETURN ON INVESTMENT
FUTURE PROSPECT OF NIB BANK LTD
We expect that the banking sector in Pakistan
foreseeable future. Therefore, the success of any new institution will be a function of its
clarity of vision and efficiency of implementation.
While we are confident that NIB Bank will achieve strong growth in revenues, we believe
it is necessary to create the correct foundation for sustainable growth into the future. With
an acceptable level of controls and an appropriate level of technology infrastructure, NIB
Bank is poised to offer incomparable services to its valued clients through its countrywide
network of branches.
12 Short-fall/weaknesses of the organization with the main focus on financial
management. Based on the overall analysis on the organization, highlight the weak
areas that need management attention
SWOT ANALYSIS
A SWOT analysis of the NIB Bank Ltd further strengthens the competitive position and helps to
form growth-oriented strategy from
an investment point of view.
STRENGTHS
1) Promoting savings and investment
WEAKNESS
1) Centralized organizational structure.
2) Information system needed for cards may not be compatible with legacy systems.
OPPURTUNITIES
1) Large market potential.
2) Favorable demographic changes in society.
THREATS
1) Huge competition with local and foreign banks
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2) Rapid technological advancements has become challenge for NIB Bank Ltd
CONCLUSIONS
The time spent for the project at NIB Bank Limited were no doubt a source of great
learning for me about many things particularly working of different departments in bank.
This practical project do help me attain loads of knowledge about the predominant
functions performed by banking companies, but also impart a lot of training as regards the
set of behavioral traits which distinguish a particular person from the rest of the lot in a
professional environment.
RECOMMENDATIONS
During my employment at NIB Bank Ltd I observed some areas that need attention for the
management like:
ASSESMENT OF PERFORMANCE OF EMPLOYEES:
There are no proper criteria for assessment of performance of employees and most of the
time it is on the personal judgment of the manager who forward the assessment sheets of
all employees to area office for their promotions.
PROBLEM WITH INFORMATION SYSTEM:
NIB Bank Ltd information system is not very good and most of the time online
transaction service of the Bank network is down, which occurs to be a big issue in smooth
working, management really needs to work on it.
NO ROTATION OF EMPLOYEES FROM DEPARTMENT TO DEPARTMENT:
There is not any rotation of employees within departments and cross departments.
Therefore, the top management should immediately start thinking in terms of rotating the
employees in various departments, as this alter work force into human capital.
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IMPLEMENTATION OF MANAGEMENT POLICY:
NIB Bank Ltd Limited should develop a very serious management policy to attract multi
NIB corporations as its clients. This action, if actualized, would not only prove to be
highly profit generating, but it would also contribute a lot towards NIB Bank Ltd’s image
building.
ADVERTISEMENTS/MARKETING:
Bank needs to use more marketing channels to make public aware of its products and
services. In the presence of intense competition NIB Bank Ltd has to realize the
importance of marketing.
DISTRIBUTION OF WORK:
Management should distribute work equally among different employees. Some of the
employees are overburdened while some sections are overstaffed.
STAFF TRAINING & IMPROVEMENT IN PROCESSES:
To keep staff well equipped and updated with enormous changes in current banking
environment, training are an important part of survival. Especially for the customer
service staff and phone banking department as they are at front end and need more
efficient performance for having satisfied customers.
13. CONCLUSIONS
The Pakistan
crisis. Though the economy has shown some positive trends, however, many indicators
need to be further improved to put the economy back on stability track.
14. Give recommendations for elimination/ minimizing the highlighted weaknesses
and overall improvement of the organization
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NIB is only bank where all government transactions are made but all the branches
are shortage of manpower due to which the customers are facing difficulties
Officers and staff of the bank required change in behaviour with the customers as
they do not pay attention to the clients .
15. References (students should properly style for referencing)
Money and banking in Pakistan
By Saeed Ahmed Meenai, Javed A. Ansari -
Top Management