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MANAGEMENT THEORY AND PRACTICE (8506)


ASSIGNMENT No. 1

(Units: 1–5)


Note: Attempt and questions.

Q. 1   a)      Define manager and differentiate between general manager and functional manager.  Also discuss the different levels of managers with suitable examples.                                             (12)
b)            Discuss the contribution of Henry Fayol in the field of Management.        (08)

Q. 2   What is meant by rational decision making? Explain the steps of rational decision making with a suitable example.      (20)

Q. 3   a)      Define Management By Objective (MBO). Differentiate between Strategic planning, Tactical planning and Operational planning.                                                                        (2+10)
b)            Explain the following planning tools:
i)              Forecasting                         ii)      Benchmarking
iii)      Scheduling                          iv)     Budgeting                      (2+2+2+2)

Q. 4   a)      Define the term “Delegation”. Also describe the seven steps to effective delegation.   (3+7)
         b)      Explain the following concepts:
                  i)       Centralization                      ii)      Decentralization
                  iii)      Authority                            iv)     Span of control
                  v)      Span of Control                                                             (2+2+2+2+2)

Q. 5   a)      Define Leadership. Differentiate between Leader and Manager.           (2+8)
         b)      Discuss the following approaches to leadership in detail:
                  i)       Bass’s theory of transformational leadership
                  ii)      Contingency approach to leadership                                            (5+5)

Guidelines FOR ASSIGNMENT # 1
The student should look upon the assignments as a test of knowledge, management skills, and communication skills. When you write an assignment answer, you are indicating your knowledge to the teacher:
§               Your level of understanding of the subject;
§               How clearly you think;
§               How well you can reflect on your knowledge & experience;
§               How well you can use your knowledge in solving problems, explaining situations, and describing organizations and management;
§               How professional you are, and how much care and attention you give to what you do.
To answer a question effectively, address the question directly, bring important related issues into the discussion, refer to sources, and indicate how principles from the course materials apply. The student must also be able to identify important problems and implications arising from the answer.
For citing references, writing bibliographies, and formatting the assignment, APA format should be followed.

ASSIGNMENT No. 2

Total Marks: 100                                                                              Pass Marks: 50

         This assignment is required to be presented after completion of classes expected to be held at the end of semester prior to your final examination at your allocated study centre. During the presentation, you can bring supporting material like transparencies and visual aids. Your attendance and presentation of this assignment is compulsory without which you will fail in course, although you might be allowed to appear in the final examination, but required to pass the presentation in any case.

         You are also advised to prepare two copies of this paper. Submit one copy to your tutor and use second copy for presentation in the class. Placed below are topics of which you should select only one for writing a paper consisting of 30 typed pages. You are also required to prepare a report typed pages and present it with the help of transparencies/data show, for effective presentation. You are required to select one of the following topics according to the last digit of your roll number. For example, if your roll number is D-3427185 then you will select topic number 5 (the last digit): The report should include:-
i)              Introduction to the topic
ii)             Important sub-topics
iii)           Practical study of the organization with respect to the topic
iv)           Review of theoretical and practical situations
v)            Merits, demerits, deficiencies or strengths of the organization with respect to topics under study
vi)           Conclusions and recommendations
vii)         Annex, if any
You may use transparencies, charts or any other material for effective presentation. You are required to select topic according to the last digit of your roll number. Theoretically analysis the topic and later apply those concepts on a business and commercial organization.

Topics
0.             Select a services organization and study the roles and activities of leadership.
1.             Select an organization from hotel industry and observe how the management used planning tools?
2.             Select a multinational company and study its organizational structure in detail.
3.             Select an organization from banking sector and observe how the management uses techniques and approaches for organizational development?
4.             Select an organization from telecom sector and observe how the management is facing different challenges today?
5.             Select a private organization and discuss how management handles groups and teams? 
6.             Select an organization from hospital industry and study how quality of work life affects employee performances?
7.             Select an organization broadcasting sector and observe how the management used different motivational strategies to motivate its employees?
8.             Select a private organization of your choice and study its Formal Channels of communication.
9.             Select a government organization of your choice and study its labour management relations.




MANAGEMENT THEORY AND PRACTICE
Course Outline (MBA/M.Com-8506)

Unit–1:                        INTRODUCTION
            1.1        Concept of Management
                        1.1.1     The importance of Management
                        1.1.2     The Management Process
                        1.1.3     Types of Managers
                        1.1.4     The challenge of Management
            1.2        Evolution of Management Theory
                        1.2.1     Scientific Management School
                        1.2.2     Relations Theory
                        1.2.3     Quantitative Approach
                        1.2.4     Systems Approach
                        1.2.5     Modified Process Management
                        1.2.6     Contingency Approach

Unit–2:                        DECISION MAKING
            2.1        Time and Human Relationships in Decision Making
                        2.1.1     The Problem Finding Process
                        2.1.2     Opportunity Finding
                        2.1.3     Fundamentals of Decisions
            2.2        The Nature of Managerial Decision Making
                        2.2.1     Programmed and un-programmed Decisions
                        2.2.2     Certainty, Risk and Uncertainty
                        2.2.3     Decision Making Tools
                                    2.2.3.1  Probability Theory
                                    2.2.3.2  Decision Trees
            2.3        Rational Model of Decision Making

Unit–3:                        PLANNING
            3.1        Organizational Objectives
                        3.1.1     Importance of Organizational Objectives
                        3.1.2     Types of Objectives
                        3.1.3     Management by Objectives
            3.2        Planning
                        3.2.1     Characteristics and Purposes of Planning
                        3.2.2     Advantages and limitations of Planning
                        3.2.3     Types of Planning
                        3.2.4     Steps in Planning Process
                        3.2.5     Approaches to Planning
3.3               Plans and Planning Tools
                        3.3.1     Dimensions and Types of Plans
                        3.3.2     Planning Tools
                        3.3.3     Forecasting
                        3.3.4     Scheduling
            3.4        Implementing the Plans
            3.5        Planning and Strategic Management

Unit–4:                        ORGANISING
            4.1        Fundamentals of Organizing
                        4.1.1     The Organizing Process
                        4.1.2     The importance of Organizing
                        4.1.3     Downsizing
                        4.1.4     Types of Organizational Structures
            4.2        Organizing the activity of Individuals
                        4.2.1     Responsibility
                        4.2.2     Authority
                                    4.2.2.1  Types of Authority
                                    4.2.2.2  Accountability
                        4.2.3     Delegation
                                    4.2.3.1  Steps in the delegation Process
                                    4.2.3.2  Obstacles to the Delegation Process
                                    4.2.3.3  Centralization and Decentralization
            4.3        Organizational Change and Development

Unit–5:                        LEADING AND MANAGING GROUPS
            5.1        Defining Leadership
            5.2        The Trait Approach to Leadership
            5.3        The Behavioral Approach to Leadership
                        5.3.1     Leadership Functions
                        5.3.2     Leadership Styles
                        5.3.3     The Managerial Grid
            5.4        Contingency Approach to Leadership
            5.5        Leadership Situations and Decisions
            5.6        Personal Characteristics of Employees
                        5.6.1     Environmental Pressures and Workplace Demands
                        5.6.2     Deciding when to involve subordinates
            5.7        The Future of Leadership Theory          
            5.8        Types of Teams
            5.9        Characteristics of Teams
            5.10      Making Teams Effective
                        5.10.1   Guidelines for Committees
                        5.10.2   Focusing Teams on Performance
                        5.10.3   Conflict within Teams

Unit–6:                        MOTIVATING
            6.1        Concept and importance of Motivation
                        6.1.1     The Motivation Process
                        6.1.2     Basic assumptions about Motivation and Motivating
                        6.1.3     The importance of Motivation
            6.2        Theories of Motivation
            6.3        Contemporary views of Motivation
                        6.3.1     Need Theory
                        6.3.2     Equity Theory
                        6.3.3     Expectancy Theory
                        6.3.4     Reinforcement Theory
                        6.3.5     Goal-setting Theory
            6.4        Strategies for Motivating

Unit–7:                        COMMUNICATING AND NEGOTIATION          
            7.1        The importance of Effective Communication
            7.2        Interpersonal Communication
            7.3        Improving Communication Processes
            7.4        Communication in Organizations
                        7.4.1     Factors Influencing Organizational Communication
                        7.4.2     Types of Organizational Communication
                        7.4.3     Lateral and Informal Communication
            7.5        Using Communication Skills: Negotiating to Manage Conflicts
            7.6        Stability of Negotiations Outcomes
            7.7        Relations between Labour and Management

Unit–8:                        CONTROLLING
            8.1        Fundamentals of Controlling
                        8.1.1     Defining Control
                        8.1.2     Types of Control
            8.2        Power and Control
            8.3        Control Tools
                        8.3.1     Management by Exception
                        8.3.2     Break-Even Analysis
                        8.3.3     Ratio Analysis
                        8.3.4     Budgets
                        8.3.5     Human Asset Accounting
            8.4        Use of Control Tools
           
Unit–9:                        MANAGEMENT: THE FUTURISTIC VIEW         
            9.1        Essential Skills for Future Managers
                        9.1.1     Systems Skill in the Future
                        9.1.2     Functional Skill in the Future
                        9.1.3     Situational Analysis Skill in the Future
            9.2        Training Managers for the Future
            9.3        Globalization and Competitiveness
            9.4        The Changing International Scene
            9.5        The Role of Multinational Enterprises
            9.6        Global Business Practice
                        9.6.1     How Companies go International?
                        9.6.2     Globalization Across Different Cultures
                        9.6.3     Managers and Prejudice
                        9.6.4     Women in the International Workforce
            9.7        Inventing and Reinventing Organizations
                        9.7.1     The Meaning and importance of Entrepreneurship
                        9.7.2     Small Business
9.7.3          Reinventing Organizations

Recommended Books:
         Title                                             Author
1.      Management                                Stoner A.F
2.      Management                                Robins Stephen


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