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ALLAMA IQBAL OPEN UNIVERSITY, ISLAMABAD
(Commonwealth MBA / MPA Programme)
PUBLIC SYSTEM MANAGEMENT (5570)
CHECK LIST
SEMESTER: AUTUMN, 2010
This packet comprises the following material:-
1. Text Books
2. Assignment No. 1, 2
3. Assignment Forms (two sets)
In this packet, if you find anything missing out of the above mentioned material, please contact at the address given below:
Mailing Officer
Services Block No. 28
Allama Iqbal Open University
H-8, Islamabad
Phone: 051-9057611-12
Wishing you all the best
Tahira Nisar
(Course Coordinator)
ALLAMA IQBAL OPEN UNIVERSITY, ISLAMABAD
(Commonwealth MBA / MPA Programme)
1. PLAGIARISM OR HIRING OF GHOST WRITER(S) FOR SOLVING THE ASSIGNMENT(S) WILL DEBAR THE STUDENT FROM AWARD OF DEGREE/CERTIFICATE, IF FOUND AT ANY STAGE.
2. SUBMITTING ASSIGNMENTS BORROWED OR STOLEN FROM OTHER(S) AS ONE’S OWN WILL BE PENALIZED AS DEFINED IN “AIOU PLAGIARISM POLICY”.
Instructions
(a) All written assignment must be well organized, presented in an easy-to-read format and neat. Moreover, pay particularly close attention to grammar, spelling, punctuation and understandability. Communication is extremely important in this course.
(b) Documentation is likewise very important. Un-supported statements or opinions are worth less to the reader, who desires to verify your finding. Complete and specific documentation is mandatory. Also, your references should be to primary sources, except in rare unusual situation.
(c) Quoting should be kept to an absolute minimum.
Course: Public System Management (5570) Semester: Autumn, 2010
Level: Executive MBA/MPA Total Marks: 100
ASSIGNMENT No. 1
Q. 1 Define the concept of public systems management, Discuss and distinguish new public management and new public administration? (20)
Q. 2 Examine in detail the events experienced in introducing NPM in your country and discuss the relative merits and demerits of your country's experience? (20)
Q. 3 Define policy. Describe the meanings of public policy. Identify the objectives and scope of public policy. Also Analyze different models of public policy which can be incorporated into public policy making? (20)
Q. 4 Conceptualize policy formation and policy adoption. Discuss how a policy can be implemented. What are the tools which can be used for monitoring and evaluation of policies? (20)
Q. 5 Write a comprehensive note on responsive administration using the local and international literature on that you have access relating to this issue. (20)
Guidelines for Doing Assignments
We expect you to answer each question as per instructions in the assignment. You will find it useful to keep the following points in mind:
1) Planning: Read the assignments carefully, go through the Units on which they are based. Make some points regarding each question and then rearrange them in a logical order.
2) Organization: Be a little selective and analytical before drawing up a rough outline of your answer. Give adequate attention to question’s introduction and conclusion.
Make sure that:
a) The answer is logical and coherent,
b) It has clear connections between sentences and paragraphs,
c) The presentation is correct in your own expression and style.
3) Presentation: Once you are satisfied with your answer, you can write down the final version for submission. It is mandatory to write all assignments neatly in your own handwriting. If you so desire, you may underlining the points you wish to emphasize. Make sure that the answer is within the stipulated word limit.
ASSIGNMENT No. 2
Total Marks: 100
Q. 1 Identify and analyze eight tools and techniques that public officers can use to improve administrative responsiveness towards their clients. Elaborate with suitable local or regional examples? (20)
Q. 2 What do you understand by skills and techniques of public management? How a public manager can apply these skills and techniques practically? (20)
Q. 3 Write a comprehensive note on stakeholders of public administration? (20)
Q. 4 Comprehend the framework for monitoring and evaluating policy implementation? (20)
Q. 5 Discuss the organizational factors which can strongly influence the productivity of organizations? How quality can be improved while managing public affairs? (20)
COURSE OUTLINES
PUBLIC SYSTEM MANAGEMENT (5570)
Block–l
■ Modern Public Administration
■ The Experience of NPM in Certain Countries
Block–2
■ The Importance of Policy
■ Definition of Policy, Policy Objectives, Scope of Public Policy, Macro Policies, Sector Policies
■ Issue-Specific Policies
■ Models of Public Policy Making
■ Models of Public Policy-Making as a Process
■ Process of Policy Making - A Practical Approach
■ Cyclical Process of Policy Making
■ Policy Formulation änd Policy Adoption
■ Policy Appraisal
■ Public Service Capacity and Policy Analysis
Block–3
■ Process Models of Public Policy Implementation
■ The Functions of Management—POSDCORB
■ Integrated Management Cycle Model (IMC)
■ Organization Models of Public Policy Implementation
■ Institutions Involved in the Implementation of Programs and Projects
■ Policy Implementation through Projects
■ The Project Cycle and Its Implementation Phase
■ Project Monitoring and Evaluation
■ Project Implementation Techniques
■ Techniques for Monitoring Implementation
Block–4
■ The Public Organization as an Open System
■ Responsive Administration and other Stakeholders of Public Administration
Block–5
■ The Everyday Work of Government
■ Administrative Roles
■ Skills and Techniques of Public Management
Block–6
■ Framework for Monitoring and Evaluating Policy Implementation
■ Project Establishment
■ Project Implementation
■ Preparation of a Project Monitoring Plan
■ Principles for Developing Monitoring Plans
■ Criteria for Evaluating Policy Action
■ Techniques for Evaluating Policy Action
■ Use of Computer Technology for Monitoring Public Systems
Block–7
■ Customer Service in Public Sector Organizations
■ Improving Productivity in Public Organizations
■ Organizational Factors Influencing Productivity
■ Quality Improvement in Public Management
■ The Concept of Quality in the Public Sector
■ Improving Public-Sector Quality
■ Total Quality Management (TQM)
■ Quality - Productivity Relationship
■ Alternative Service Delivery
■ Right-sizing and Restructuring
■ Privatization and Other Alternatives
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