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ALLAMA IQBAL OPEN UNIVERSITY, ISLAMABAD
(Department of Business Administration)
Course: Human Resource Management (187) Semester: Autumn, 2010
Level: BBA
CHECKLIST
This packet comprises the following material:
1) Text book
2) Assignments No. 1 & 2
3) Course outlines
4) Assignment 6 forms (2 sets)
5) Assignment submission schedule
Note: In this packet, if you find anything missing out of the above-mentioned material, please contact at the address given below: -
The Mailing Officer
Mailing Section, Block # 28
Allama Iqbal Open University,
Sector H/8, Islamabad.
Tel: (051) 9057611, 9057612
Mohammad Majid Mahmood Bagram
Course Coordinator
ALLAMA IQBAL OPEN UNIVERSITY, ISLAMABAD
(Department of Business Administration)
1. PLAGIARISM OR HIRING OF GHOST WRITER(S) FOR SOLVING THE ASSIGNMENT(S) WILL DEBAR THE STUDENT FROM AWARD OF DEGREE/CERTIFICATE, IF FOUND AT ANY STAGE.
2. SUBMITTING ASSIGNMENTS BORROWED OR STOLEN FROM OTHER(S) AS ONE’S OWN WILL BE PENALIZED AS DEFINED IN “AIOU PLAGIARISM POLICY”.
Course: Human Resource Management (187) Semester: Autumn, 2010
Level: BBA Total Marks: 100
Pass Marks: 40
ASSIGNMENT No. 1
(Units: 1–4)
Q.1 Discuss in detail the new HR manager proficiencies. (20)
Q.2 What is meant by job analysis? Discuss various methods of collecting job analysis information. (20)
Q.3 Describe the importance of Human Resource Management today. (20)
Q.4 Discuss the significance of performance management in an organization with appropriate examples. (20)
Q.5 Discuss the importance of HR training and developing in an organization with appropriate examples Also, discuss training methods in detail. (20)
ASSIGNMENT No. 2
(Units 5-9)
Total Marks: 100 Pass Marks: 40
Q.1 Discuss five-step training and development process in an organization with examples. (20)
Q.2 Discuss the basics of career management in detail. (20)
Q.3 What is collective bargaining? Also, discuss the bargaining stages in detail. (20)
Q.4 Write short notes on the following:
(a) Management commitment and safety
(b) Grievance procedure
(c) Organization-wide variable pay plans. (6+6+8)
Q.5 Why appraise HR performance? Describe the major steps in appraising HR performance? (20)
HUMAN RESOURCE MANAGEMENT
Course Outlines (Code No. 187)
COURSE COORDINATOR:
Mohammad Majid Mahmood Bagram
Assistant Professor
Department of Business Administration,
AIOU, Islamabad. Tel: 051-9057406
COURSE DESCRIPTION: This course covers Human Resource Management in terms of both an academic theory and a business practice that addresses the theoretical and practical techniques of managing a workforce.
The course includes introduction to the strategic role of human resource management, recruitment and placement, training and development, performance management and appraisal, managing careers, compensation, labor relations and collective bargaining, ethics, justice, and fair treatment in HR management and employee safety and health, and managing global human resources.
BRIEF COURSE OUTLINES:
Unit 1 Introduction – Human Resource Management
Unit 2 Recruitment and placement
Unit 3 Training and development
Unit 4 Performance management and appraisal
Unit 5 Managing careers
Unit 6 Compensation
Unit 7 Labor relations and collective bargaining
Unit 8 Ethics, justice, and fair treatment in hr management and employee safety and health
Unit 9 Managing global human resources
DETAILED COURSE OUTLINE:
Unit No. 1 INTRODUCTION – HUMAN RESOURCE MANAGEMENT
§ Importance of HR management
§ Line and staff aspects of HRM
§ The new HR manager proficiencies
§ Need to know your employment law
§ HR certification
§ HR and technology
The Strategic Human Resource Management:
§ The strategic management process
§ Types of strategic plans
§ HR and competitive advantage
Unit No. 2 RECRUITMENT AND PLACEMENT
Job Analysis:
§ The nature of job analysis
§ Methods of collecting job analysis information
§ Writing job descriptions
Personnel Planning and Recruiting:
§ Planning and forecasting
§ Internal and external sources of candidates
§ Recruiting a more diverse workforce
Employee Testing and Selection:
§ Basic testing concepts
§ Types of tests
Interviewing Candidates:
§ Types of interviews
§ Designing and conducting the effective interview
Unit No. 3 TRAINING AND DEVELOPMENT
Training and Developing Employees:
§ Orienting Employees
§ The training process
— The strategic context of training
— The five-step training and development process
§ Training methods:
— On-the-job training
— Off-the-job training
§ Evaluating the training effort
Unit No. 4 PERFORMANCE MANAGEMENT AND APPRAISAL
§ Basic Concepts in Performance Appraisal and Performance Management:
— Comparing Performance Appraisal and Performance Management
— Why Performance Management?
§ An introduction to Appraising Performance:
— Why appraise performance?
— Realistic appraisals
— Steps in appraising performance
§ Appraising Performance: Problems and Solutions:
— How to avoid appraisal problems
Unit No. 5 MANAGING CAREERS
§ The basics of career management:
— Careers today
— Career development
§ Roles in career development
§ Managing promotions and transfers:
— Making promotion decisions
— Handling transfers
§ Career management and employee commitment:
— Commitment-oriented career development efforts
Unit No. 6 COMPENSATION
§ Establishing Strategic Pay Plans:
— Steps in establishing pay rates
— Competency-based pay
§ Pay for Performance and Financial Incentives:
— Money and motivation
— Employee incentives and recognition programs
— Incentives for managers and executives
— Team/group variable pay incentive plans
— Organization-wide variable pay plans
§ Benefits and services:
— The benefits picture today
— Pay for time not worked
— Insurance benefits
— Retirement benefits
— Flexible benefits programs
Unit No. 7 LABOR RELATIONS AND COLLECTIVE BARGAINING
§ The labor Movement:
— Brief history
— Why do workers unionize?
— What do unions want?
§ Unions and the law
§ The collective bargaining process:
— What is collective bargaining?
— Bargaining stages
— Impasses, mediation, and strikes
— The contract agreement
§ Grievances:
— Sources of grievances
— The grievance procedure
— Guidelines for handling grievances
§ The union movement – today and Tomorrow
Unit No. 8 LETHICS, JUSTICE, FAIR TREATMENT IN HR MANAGEMENT AND EMPLOYEE SAFETY AND HEALTH
§ Ethics and Fair Treatment at Work:
— The meaning of ethics
— Ethics and the law
§ What Shapes Ethical Behavior at Work?
— Individual factors
— Organizational factors
— The Boss’s influence
— The organization’s culture
§ The Role of HR Management in Fostering Ethics and Fair Treatment:
— Why treat employees fairly?
— HR ethics activities
§ Safety laws
§ Management commitment and safety
§ How to prevent accidents?
§ Work-place health hazards – problems and remedies
Unit No. 9 MANAGING GLOBAL HUMAN RESOURCES
§ HR and the internationalization of business:
— The HR challenges of international business
— How inter-country differences affect HRM?
§ Global differences and similarities in HR practices:
— The purpose of the performance appraisal
— Training and development practices
§ Staffing the global organization:
— International staffing: home or local?
— Off-shoring
— Values and international staffing policy
RECOMMENDED BOOKS (LATEST EDITIONS)
1. Human Resources Management by Gary Dessler. 10th Edition; Pearson/Prentice-Hall Pub. ISBN: 0-13-144097-7.
2. Legge, Karen. Human Resource Management: Rhetoric and Realities, Anniversary Edition, Basingstoke: Palgrave Macmillan. ISBN 1-403-93600-5.
3. A Handbook of Human Resource Management Practice, Armstrong, Michael. 10th edition, London: Kogan Page. ISBN 0-7494-4631-5.
4. Managing Human Resources by Wayne F. Cascio (International Edition).
5. Organizational Success through Effective Human Resources Management by Ronald R. Sims, Publisher: QUORUM BOOKS, Westport, London