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5568-Operations Management ALLAMA IQBAL OPEN UNIVERSITY, ISLAMABAD
(Commonwealth MBA / MPA Programme)
OPERATIONS MANAGEMENT (5568)
CHECK LIST
SEMESTER: AUTUMN, 2010
This packet comprises the following material:-
1. Text Book
2. Assignment No. 1, 2
3. Assignment Forms (two sets)
4. Course Outline
In this packet, if you find anything missing out of the above mentioned material, please contact at the address given below:
Mailing Officer
Services Block No. 28
Allama Iqbal Open University
H-8, Islamabad
Phone: 9057611-12
ALLAMA IQBAL OPEN UNIVERSITY, ISLAMABAD
(Commonwealth MBA / MPA Programme)
1. PLAGIARISM OR HIRING OF GHOST WRITER(S) FOR SOLVING THE ASSIGNMENT(S) WILL DEBAR THE STUDENT FROM AWARD OF DEGREE/CERTIFICATE, IF FOUND AT ANY STAGE.
2. SUBMITTING ASSIGNMENTS BORROWED OR STOLEN FROM OTHER(S) AS ONE’S OWN WILL BE PENALIZED AS DEFINED IN “AIOU PLAGIARISM POLICY”.
Course: Operations Management (5568) Semester: Autumn, 2010
Level: Executive MBA/MPA Total Marks: 100
Instructions:
a) All written assignment must be well organized, presented in an easy-to-read format and neat. Moreover, pay particularly close attention to grammar, spelling, punctuation and understandability. Communication is extremely important in this course.
b) Documentation is likewise very important. Un-supported statements or opinions are worth less to the reader, who desires to verify your finding. Complete and specific documentation is mandatory. Also, your reference should be to primary sources, except in rare unusual situation.
c) Quoting should be kept to an absolute minimum.
Guidelines for Doing Assignments
We expect you to answer each question as per instructions in the assignment. You will find it useful to keep the following points in mind:
1. Planning: Read the assignments carefully, go through the Units on which they are based. Make some points regarding each question and then rearrange them in a logical order.
2. Organization: Be a little selective and analytical before drawing up a rough outline of your answer. Give adequate attention to question’s introduction and conclusion.
a) The answer is logical and coherent,
b) It has clear connections between sentences and paragraphs,
c) The presentation is correct in your own expression and style.
3. Presentation: Once you are satisfied with your answer, you can write down the final version for submission. It is mandatory to write all assignments neatly. If you so desire, you may underling the points you wish to emphasize. Make sure that the answer is within the stipulated word limit.
Wishing you all the best
Salman A. Qureshi
(Course Coordinator)
ASSIGNMENT No. 1
(Total Marks: 100)
Q.1 Explain the complementary role of productivity and wastivity in effective utilization of resources. Discuss the social issues involved in operations management? (20)
Q.2 Comprehend the procedure of designing a production system? Explain Production system Model with the help of diagram and elaborate its characteristics? (20)
Q.3 Distinguish between feedback and feed forward control systems. “Role of Information technology is very crucial in operations management”. Explain! (20)
Q.4 Evaluate how forecasting can be helpful to production manager in improving his job functioning? Explain the general steps in forecasting? (20)
Q.5 Discuss in detail types of layout. Conceptualize combinational and conventional approach for developing process layout. (20)
ASSIGNMENT No. 2
(Total Marks: 100)
Instructions:
1. This Assignment is a research-oriented activity. You are required to develop a term paper and submit to the tutor for evaluation prior to the final examination. The last date of this assignment will be notified separately by our directorate of regional services and the same will be communicated to you directly as well as through approved study centers assigned to you.
2. You will have to participate in the activity fully, actively and practically to be eligible to sit in the final examination of the course. Please send one copy of this assignment to COL MBA/MPA Programme office, Block No. 11, Allama Iqbal Open University, Sector H-8, Islamabad.
3. For the preparation of this assignment, you should first thoroughly review the conceptual framework of the topic and develop a scholarly material of the same giving references, quotations and extracts of various scholars and experts. Then visit any business/commercial organization and study the relevant practical aspects there. Combining the theoretical and practical aspects, develop a comprehensive paper consisting of at least 20 to 25 typed pages to be submitted to your tutor.
a) Introduction to the topic
b) Important sub-topic
c) Practical study of the organization with respect to the topic
d) Review of theoretical and practical situations, merits, de-merits deficiencies or strengths of the organization with respect to the topic under study.
e) Conclusion and recommendation
f) Annex, if any.
4. Prepare a copy of this assignment and submit to your tutor for your evaluation.
5. You should add any illustrative material/data/tables/analysis for effective submission.
6. If you fail to submit this assignment in the class, then you will not be able to sit in the final examination conducted by AIOU.
7. A number of topics given below are general aspects of the course and you are required to select one of the topics according to the last digit of your roll number. For example, if the roll number is N-9337241, you will select topic number 1 and if the roll number is O-3427185 then you will select topic number 5 (the last digit).
0. Cross Functional Systems and Operational Planning
1. Dimensions of Production Capacity
2. Work Measurement
3. Elements of Manufacturing
4. Development of Production material information systems.
5. Main Classes of Quantitative Models
6. Material Requirement Planning
7. Classification of Process Technology
8. Future Trends in Operations Management
9. Production System Design
OPERATIONS MANAGEMENT OUTLINE (5568)
1. PRODUCTION AND OPERATION MANAGEMENT: AN OVERVIEW
1.1 Scope and significance
1.2 Systemic View of Operations
1.3 Factors of Production
1.4 Productive Use of Resources
1.5 Environmental Concerns of Operations
1.6 Social Concerns of Operations
1.7 Operations management is Multidisciplinary
1.8 Whither Operations Manager in India
2. PRODUCTIONS SYSTEMS: ISSUES AND ENVIRONMENT
2.1 Introduction Role of Production Management
2.2 Role of Production System
2.3 Production/Operations Management A System View Point
2.4 Production System Design
2.5 Productivity Improvement
2.6 Upcoming Issues of Production Systems
2.7 Production Systems and Information Technology
3. TOTAL QUALITY MANAGEMENT
3.1 Introduction
3.2 TQM: A Historical Perspective
3.3 Quality Terminilogy
3.4 Understanding the Customer
3.5 Understanding and Improving the Process
3.6 Employee Involvement and Improvement
3.7 ISO 9000: the International Quality system Standard
4. NEED AND IMPORTANCE OF FORECASTING
4.1 Introduction
4.2 Concept of forecast
4.3 General Steps in the Forecasting Process
4.4 Importance and Applications of Forecasts in production/Operations Management.
5. QUALITATIVE METHODS
5.1 Introduction
5.2 Judgemental Forecasting
5.3 Opinion-Capture Techniques
5.4 Forecasting Based on Cross-Impact Analysis
6. QUANTITATIVE METHODS OF FORECASTING
6.1 Introduction
6.2 Forecasting
6.3 Application to Different Functional Areas
6.4 Specific Forecasting Methods
6.5 Main Classes of Quantitative Models
6.6 Forecast Error
6.7 Selecting a Suitable Forecasting Method
7. CAPACITY PLANNING
7.1 Introduction
7.2 Aspects of Capacity Planning
7.3 Determination of Capacity Requirements
7.4 Evaluation of Alternative Plant Sizes
7.5 Determination of Equipment Requirements
8. FACILITIES PLANNING
8.1 What is Facility Planning
8.2 Need for Facility Planning
8.3 Facility Planning-Objectives
8.4 Types of Layouts
8.5 Product Versus Process Layout
8.6 Developing the Process Layout
8.7 Conventional Approach for Developing Process Layout
8.8 Conventional Approach for Developing Product Layout
9. WORK SYSTEMS DESIGN
9.1 Introduction
9.2 Job Design
9.3 Work measurement
9.4 Compensation
10. MANAGING INFORMATION FOR PRODUCTION SYSTEM
10.1 Introduction
10.2 The Information-Oriented Society and Corporate Activities
10.3 Need of the Systems
10.4 Cross Functional systems and Operational Planning
10.5 Needs of production management and Work Organizations
10.6 Information Needs-The Business Appraisal
10.7 Potential Benefits in Improving Management Information System
10.8 Information
10.9 Common Information System/Data Base
10.10 Quality
10.11 Development of Production-Material Information System
11. AGGREGATE PRODUCTIN PLANNING
11.1 Introduction
11.2 Linking Long Term and Short Term Planning
11.3 The Purpose of Aggregate Plans
11.4 Steps in Aggregate Planning
11.5 Dimensions of Production Capacity
11.6 Managerial Importance of Aggregate Plans
12. JUST-IN-TIME (JIT)
12.1 Introduction
12.2 Stock Points in a Production-Distribution
12.3 Just-In-time
12.4 Characteristics of Just-In-Time System
12.5 The Just-In-Time Manufacturing Philosophy
12.6 Elements of Manufacturing
12.7 JIT Purchasing
12.8 The Kanban System
12.9 JIT Implementation in Industries
13. SCHEDULING & SEQUENCING
13.1 Introduction
13.2 Situation Requiring Scheduling
13.3 Classifying Production Systems
13.4 Scheduling Mass Production System
13.5 Scheduling Batch Production Systems
13.6 Scheduling Job Production Systems
13.7 General Principles of Scheduling
14. ISSUES IN MATERIALS MANAGEMENT
14.1 Introduction
14.2 The Concept of Materials
14.3 Importance of Materials
14.4 Need for materials Management
14.5 Issues in materials Management
15. INDEPENDENT DEMAND INVENTORY SYSTEMS
15.1 Introduction
15.2 Basic Inventory Model
15.3 Model Sensitivity
15.4 Gradual Replacement Model
15.5 Basic Inventory Model With Blacklogging Allowed
15.6 Bulk Discount Model
15.7 Independent Demand Systems for Multiple products
15.8 Models with Uncertain Demand
15.9 Selective Control of Inventory Items
16. DEPENDENT DEMAND INVENTORY SYSTEMS
16.1 Introduction
16.2 What is MRP?
16.3 Material Requirement planning (MRP)
16.4 MRP Versus Order-Point Systems
16.5 Some Important Elements of MRP
16.6 Manufacturing Resource Planning (MRP II)
16.7 MRP Computations
16.8 MRP Implementation
16.9 Some Misconception About MRP
16.10 Comparison with JIT
17. TOTAL PRODUCLTIVE MAINTENANCE (TPM)
17.1 Introduction
17.2 Motivation and Identifying Characteristics of TPM
17.3 Eliminating Six Big Losses
17.4 Chronic and Sporadic Losses
17.5 Autonomous Maintenance
17.6 TPM Promotion
18. ADVANCE MANUFACTURING SYSTEM
18.1 Introduction
18.2 Manufacturing systems: Evolution & Competitativeness
18.3 Classification of Process Technology
18.4 Computer Integrated Manufacturing (CIM)
18.5 Computer-Aided Design (CAD)
18.6 Group Technology (GT)
18.7 Computer-Aided Process Planning (CAPP)
18.8 Robotics
18.9 Computer-Aided Process Planning (CAPP)
18.10 Manufacturing Planning and Control System
18.11 Flexible Manufacturing System
18.12 Just-In-Time Manufacturing System (JIT)
18.13 Total Quality Management Systems
18.14 Advanced MRP Type Systems
18.15 Optimized Production Technology (OPT)
19. COMPUTERS IN OPERATIONS MANAGEMENT
19.1 Introduction
19.2 Continuous Performance Improvements
19.3 Computers in Demand Forecasting and Order Processing
19.4 Computers in Design and Drafting
19.5 Computers in Purchasing Outsourcing
19.6 Computers in Materials management
19.7 Computers in Operations Planning, Scheduling and Control
19.8 Computers in manufacturing
19.9 Computers in process Control and Quality Management
19.10 Computer in Terotechnology and productive maintenance
19.11 Computers in Automatic Assemblies
19.12 Computers in Finished Product Warehouses
19.13 Computers in distribution (Outbound Logistics)
19.14 Future Trends in Operations Management
19.15 Emerging Importance of Information Technology